The best way to get help is to log in to IRC and join us in irc://irc.freenode.net in the #mangler channel. Alternatively, you can also file a bug report or make a post on the forums. If you file a bug report, make sure you include as much detail as possible.

If you ask for help for a problem that is reproducable, 9 times out of 10 it is easier for us to connect to your Ventrilo server to recreate the problem rather than have you send the debug information. Obviously, this can can be an issue. If we cannot connect to your server to reproduce, you will need to start Mangler from the command line, enable all debugging, and send us the output. At times, we may need even more information that would require installing debugging utilities Again, if we can connect to your server to reproduce the problem, it will speed things along.